Western Australia’s leading hazard management agency

The Department of Fire and Emergency Services performs a critical role coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property. Supported by an extensive network of over 29,000 volunteers and 1,100 career fire fighters, DFES works together with the community and government to prevent, prepare for, respond to and recover from a diverse range of emergencies. Operating 24 hours a day, every day of the year, DFES provides emergency services across WA’s 2.5 million square kilometres on land, by sea and air.
 
DFES engaged Integranet to provide the required Project Management, Business Analysis, Technical and Project Support services for a number of projects over the last 12 years, some of which have required state wide implementations.
 
Integranet resources have completed a number key DFES projects including:
  • • Strategic Program Office Implementation;
  • • Project initiatives in response to the Keelty Report recommendations;
  • • Bushfire Management System;
  • • WA Emergency Network and Community Service Network implementation;
  • • Emergency Response Website; and
  • • ICT Disaster Recovery.

Outcomes
Some key project outcomes include:
 
  • Critical Messaging - The primary outcome and key deliverable of this project is a solution that enables the streamlined creation and approval of emergency messages, and 'one click' distribution to multiple media channels such as email, social media, information phone lines and websites. This project has been successfully implemented and is being reviewed by other government agencies. Emergency.wa.gov.au provides real time emergency information to the public and is one facet of a mass communications platform and work flow management system;
 
  • Emergency WA – Project management and ongoing managed service of the $4.8m Emergency WA project to deliver the WA State Government an innovative, critical messaging system to streamline the way emergency information is created and distributed to the public of Western Australia. This project included the on-boarding and management of multiple vendors and partner agencies.

Specialised IT delivery services that keep you fully operational.